SMS Notifications

Be in instant touch with your customers and employees - communicate with them through SMS text messages.

Custom services schedule

Take advantage of full scheduling flexibility with the custom services schedule feature - configure the working hours and breaks individually per service and employee combinations.

Special days

With just a few clicks configure non-recurring days with special working hours and service schedule.

Custom Fields for booking forms

Construct the booking form to match your business best - configure the custom fields (checkboxes, textareas, etc.) to collect any additional necessary information from your customers.

WooCommerce Integration

Take care of all your payments, taxes and invoices by using native Amelia WooCommerce integration.

Google Calendar Synchronization

Let your employees keep track of all appointments in their own Google Calendar.

Events

Configure one-off or repeating events like conferences, classes, meetups, concerts, or anything else - provide a smooth and easy front-end booking interface and a comprehensive attendance management in the back-end!

Individual employee or service booking forms

Each form that you publish to the site's front-end can be customized: it can allow booking any service or employee, or just a specific one.

Step-by-step booking wizard

An alternative way of scheduling appointments by choosing one parameter (service, employee, date) at each step.

Catalog view for services

Quickly create an excellent looking services catalog with just several clicks.

Insightful dashboard and reporting

Keep an eye on how your business performs – track the most important financial and conversion-related KPIs through charts in a dashboard.

Calendar and list view

Amelia provides multiple options for managing the workflow, depending on the level you want to track: monthly, weekly, daily calendar view, timeline, or just an interactive list of appointments.

Manage multiple employees

Keep employees contact data in the WordPress database, manage individual load and performance, configure personal working schedule and days off.

Manage multiple locations

If you have several business locations, you can efficiently manage this with Amelia, storing contact data, address, and geolocation.

Individual employee or service booking forms

Each form that you publish to the site's front-end can be customized: it can allow booking any service or employee, or just a specific one.

Group appointment bookings

Appointments do not always have to be individual - Amelia supports group bookings as well (e.g., for group excursions). Each service can have minimum and maximum capacity.

Configure minimum time required before booking and before canceling

Depending on your business, configure the periods for bookings and cancellations.

Automated notifications

Send e-mail & SMS notifications both to customers and employees - when an appointment is booked, pending, canceled, rejected, birthday greeting, appointment follow-up, and other.

Four gateways for email notifications (SMTP, standard PHP sendmail, Mailgun API and WP Mail)

Configure the gateway for sending email notifications that suits you best.

Configure global working hours, breaks and days off for the company

Enter your standard business hours, non-working days and bank holidays, and each new employee will have this schedule by default, which you can adjust individually later.

Configure currency, time and date format, and number format settings appropriate for your country

Currencies and formats are fully customizable.

Support for Paypal payment system

The most popular payment system in the world supported out-of-the-box.

Support for Stripe payment system

Allow your customers to pay for their reservations via Stripe payment system.

Support for multiple services and service categories

No matter how many different services do you provide, you can add all of them to Amelia, configuring individual duration, price, and other parameters.

Buffer time before and after service

Configure buffer time, required before and after the service, if the
employees need some preparation before, or clean-up after an appointment.

Service Photo Galleries

Upload multiple pictures for service, to be shown on site’s front-end as service photo galleries/slideshows.

Support for Service Extras

Configure extra services, or special treatments provided additionally with a service, which can optionally raise the service price.

Book appointments from the back-end

If your customers book over the phone, you can quickly add their reservations to the database through the admin panel.

Create customer accounts from the back-end

While creating a new appointment, you can quickly create a new WordPress user account for the customer, so he could later book with it.

Manage the database of your customers

List your customers in a convenient filterable grid/list view. Sort by alphabet, or last visit.

Full financial details of the payments

A single database of all payments where you can check each payment status (finalized or pending), payment gateway (on site, PayPal, Stripe), total amount, discount, and other information.

Discount coupons for bookings

Create and track usage of discount coupons - for all or some specific services, with a particular usage limit, a fixed amount discount or percentage.

Customizable design

Choose colors and fonts for the front-end elements to make the booking controls match your WordPress theme and corporate brand style.

User Roles and Permissions

Amelia has four built-in user roles: admin, manager, employee, and customer. Each role has its scope of permissions. Adjusting user permissions through WordPress’ native capabilities system is possible.